Earthly Technologies

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Senior Solutions Architect

  • Customer & Community
  • Full-time
  • Remote

2022-11-14 19:00:20 UTC

Architect solutions for the world’s CI/CD needs using Earthly. Work closely with Earthly’s community – free and commercial – to develop best practices to automate code building, testing, and deployment effectively. Support customers to expand their usage of Earthly across multiple programming languages, monorepos, projects, and teams. Develop custom proofs-of-concept to support all of the above.

If you are a software engineer who would like to spend more time helping customers adopt a technology and become the subject matter expert, then this is for you.

About Earthly

Earthly brings fast, secure, and repeatable CI builds. In a developer’s world of fragmented tools, programming languages, and frameworks, all of which require special environment setup, Earthly solves the “works on my machine” problem for CI/CD pipelines. Earthly is a platform that ensures your builds are executed the same way everywhere: your laptop, your colleague’s laptop, or the cloud. Earthly’s ability to automatically cache and spread computation across compute clusters, as well as the means to sandbox workloads, make it the fastest, yet most secure CI ever.

Earthly CI is based on the free and open software Earthly Core. Over 1,200 CI pipelines run Earthly Core today and over 1,000 monthly active users run Earthly Core on their laptops. Its usage is growing aggressively month over month.

We are a small team of talented software engineers building the development tools we wished we had available to us. Among us, we have ex-DigitalOcean, ex-VMware, ex-Tenable, ex-Weave, ex-Twillio, ex-Rudderstack, ex-Google engineers, and an ex-Sony UI designer. What we have in common is a passion for simple, easy-to-use, yet high-impact developer tools. We have significant runway to last throughout the tough economy and our investors include the founders of companies like Cockroach Labs, DataDog, DigitalOcean, Mesosphere, Instana, and Sentry, as well as the original creators of tools like Envoy Proxy, Kubernetes, GitHub Codespace, GitHub Copilot, VS code, the Elixir language, pandas, GIMP, and Mesos.

Responsibilities

  1. Support the usage of Earthly for new and prospective customers

  2. Customer success - ensure that customers of Earthly are happy with the product and they expand and renew their usage over time.

  3. Develop proofs-of-concept to showcase Earthly functionality for the specific needs of individual customers.

  4. Propose technical solutions based on Earthly for the needs of prospective customers.

  5. Develop and maintain a set of Earthly best practices, for individual programming languages, frameworks, and code layout patterns.

Competence

  • 5-12 years of total professional experience

  • Software engineering experience

    • At least 3 years experience as a software engineer shipping to production.

    • Bonus points for past experience as part of the DevOps, Platforms, Developer Tools, or Developer Experience teams.

    • Solid Experience with Bash, Makefile, and Dockerfiles.

    • Experience with at least 2 CI/CD platforms: Jenkins, CircleCI, GitLab, GitHub Actions, Travis, BuildKite, or others.

    • Experience with at least 2 of the following programming languages: Python, Go, Rust, JavaScript, and TypeScript.

  • Communication skills

    • Solid verbal communication skills.

    • Solid written technical communication in the form of documentation, solutions and best practices guidelines.

    • Obsessive attention to detail in the official documentation. “When the product is technical, the documentation is the product.”

    • Solid listening skills.

  • Working directly with customers

    • Passion for working directly with customers

    • At least 1-year experience working directly with customers in one of the following roles: solutions engineering, pre/post sales engineering, forward deployed engineer, a lead engineer passionate about the product, working with the customer directly as a result.

  • Leadership

    • Own the success of individual customer accounts.

    • Represent Earthly with every external interaction.

    • Communicate within the team any product feedback gathered from the field.

  • Alignment to the company culture

    • Early team member of the company: need to be scrappy and resourceful

    • Early team member of the company: tons of freedom, high impact, but also requires a lot of responsibility

    • Experience with remote working. Fully distributed team

    • Foster the Earthly culture within the company. The name “Earthly” was chosen from the expression “Down to Earth” - being friendly and accessible. Convey these values through your actions and your leadership.

Benefits

  • Healthcare, dental, and vision plans including dependents (US and Canada only)

  • Fully remote company, with +/- 3 hours time-zone difference of each other: no late night meetings.

  • Incentive stock plan

  • 401k/RRSP with employer matching (US and Canada only)

  • Credits for gym or activity equipment (US and Canada only)

  • Work as part of a company with a strong open culture. Many contributions are visible and recognized publicly.

  • Work at an early-stage company, where your actions have a high impact. An environment with boundless freedom and high responsibility. Excellent if you want to pursue the founder path in your career.

Remote restrictions

  • Workday must overlap by at least 5 hours with San Francisco, CA, USA